When Melissa looks back on the years leading up to her enrollment in National Debt Relief, one phrase stands out:
“I got left holding the bag on everything.”
A registered nurse and mother of three boys, Melissa had always been financially responsible. During her marriage, she was the one with strong credit, so most of the credit cards and loans were opened in her name. When the couple separated in 2020, that decision came with serious consequences.
The debt stayed with her.
With no child support coming in and roughly $6,000 in monthly bills to cover, Melissa found herself trying to manage $1,100 to $1,200 in credit card minimum payments alone.
“It was just not doable,” she said.
For years, she pushed forward—working full-time as a nurse, running a cleaning business on the side, borrowing from family when necessary, and promising herself she’d catch up eventually. But making minimum payments month after month meant the balances barely moved.
“If I would have paid only those minimums, I mean I’ll pay them till the afternoon of my death.”
Beyond the math, there was the emotional weight. Asking for help felt embarrassing. But staying on the same path wasn’t working.
Eventually, Melissa realized something had to change.
Choosing a Different Path
Like many people facing mounting credit card balances, Melissa started with a Google search. Credibility mattered to her. The reviews and overall presentation gave her confidence that National Debt Relief was legitimate.
But the real turning point was the math. Despite working constantly, she couldn’t get ahead. The minimum payments weren’t lowering her balances in any meaningful way.
With three boys depending on her, waiting wasn’t an option. She needed a plan with a clear structure and an endpoint. So she enrolled.
What It Was Like in the Program
Once Melissa joined the program, she no longer felt like she was facing creditors alone.
“Well, somebody else was taking care of the negotiations.”
Instead of juggling multiple due dates, she made structured bi-weekly deposits into her dedicated account.
“I knew when things were coming out. I knew what the fee schedule was. I knew what I had in there. The dashboard was very easy to use.”
Over the course of three years, there were moments when she needed flexibility. Twice, she requested a temporary pause in payments.
“On those couple of occasions when that happened, it was nice that I was able to do that and then resume payments thereafter.”
There were also stressful moments—including being notified she was getting sued by a creditor. She connected with the team, submitted paperwork, and the situation was handled through the program process.
As settlements came through, the progress became real. The program provided structure during a period of life that otherwise felt unstable.
When the Pressure Peaked
By January 2025, Melissa was ahead of schedule in her program. But outside of that progress, life was still heavy.
Her divorce had stretched on for more than four years. Her ex-husband had accumulated nearly $30,000 in unpaid child support. Melissa had been covering everything herself.
“It was like living in constant financial stress.”
At the end of January, she requested a three-month mortgage forbearance just to make it through tax season. But January wasn’t included. She still owed over $3,000 to catch up January and February. At the same time, electric bills spiked to nearly $1,400 for two months.
“It was just insane. Just that fear of like, do I have enough money for groceries and gas this week?”
Even though she had made progress in her debt relief program, the immediate pressure felt overwhelming.
“I was like, am I gonna lose my house? Are my lights gonna get turned off? What am I gonna do?”
And then her phone rang.
The Call
When Melissa saw the missed call from National Debt Relief, she assumed it was about graduating early. Instead, she heard something she didn’t expect.
“I didn’t think I heard her correctly when she said, ‘You won $20,000.’ I thought she said, ‘You owe $20,000,’ and I was like, that’s par for the course.”
But she hadn’t misheard. As an active client making timely payments, Melissa had been entered into the Good Money Habits Appreciation Sweepstakes.
“I literally just started sobbing.”
In that moment—facing mortgage arrears, high utility bills, and years of legal expenses—the prize was transformative.
“$20,000 in my world on that day and this week… it felt like a million dollars.”
The money allowed her to:
- Catch up on her mortgage
- Pay back family members
- Cover pressing bills
- Finish paying off the remainder of her debt relief program
“It was absolutely life-changing and could not have come at a better time. It was absolutely just like divine intervention for sure.”
That same week, her divorce was finalized and the house was granted solely to her.
Rebuilding on Her Terms
Today, Melissa’s credit card debt is gone. Her program is complete. The divorce is finalized.
Her remaining obligations are her mortgage and her car loan, which will be paid off within 18 months.
“My main goal in the next 18 months is to really do things to positively affect my credit… and get myself in a situation that I am going to have my own mortgage in just my name. That’ll be pretty satisfying.”
Her advice to others is direct:
“If you find yourself at a place where it’s become unmanageable to the point where I was with making minimum payments, you really got to find another alternative, because you’ll never get out from underneath that.”
She also learned something important about asking for help.
“I had to realize that it wasn’t a sign of failure. I worked really hard… I was working constantly and it just wasn’t doing it.”
Today, she feels steadier. There’s a plan in place. The chaos has settled. And that, she says, makes all the difference.
