Video Transcript

Free Debt Consolidation Quote

First Name * Required
Last Name * Required
Phone * Required
Email * Required
Enter Your Debt Amount * Required
TrustedForm
webreferrer
ww2SessionForm
tdSessionForm
gaSessionForm
js_cookie_enabled
url_of_page

By clicking "Get Free Quote", you agree that the phone number you are providing may be used to contact you by National Debt Relief (including autodialed and prerecorded calls, as well as text/SMS messages). Msg. and data rates apply, and your consent to such contact is not required for purchase.

National Debt Relief Coronavirus Response

National Debt Relief is closely monitoring updates from the CDC and local health organizations on the developing situation with Coronavirus (Covid-19). Our top priority is the safety and wellbeing of both our team members and our clients.

We’ve taken precautions to ensure that our clients have the support they need to continue on their journey to financial wellness, and that millions of consumers struggling with debt have access to our specialists.

Are You Open?

Yes. National Debt Relief has moved all team members from office locations to remote work in light of the current national and state recommendations; however, we are still 100% committed to serving our clients and those seeking help with debt during these uncertain times.

Are you still negotiating on behalf of current clients?

Yes. Our Client Success and Negotiations teams are working diligently to ensure that clients experience no disruption of service at this time.

Are you still enrolling new clients?

Yes. The coronavirus pandemic has dramatically impacted both the national economy and the financial wellbeing of countless Americans. Many are facing job loss, furlough, reduction of hours, or other hardships which will directly impact the financial independence of millions. We’re ready to help in any way that we can.

What precautions are you taking?

National Debt Relief has moved operations across all of our sites to remote work. We will continue to service accounts and new clients via phone and email communications.

Resources

Financial Wellness

Federal Relief

We’re here to help

For current clients, please email success@nationaldebtrelief.com for all non-urgent matters. Someone will respond to your inquiry as soon as possible. For urgent matters, please call 888-660-7427 Monday to Friday from 10:00am-8:00pm ET.

If you’re not enrolled but are worried about your debt payments, call our Certified Debt Specialists for an in-depth analysis of where your finances stand and what the best options for you may be. Our programs have helped clients resolve their debts as fast as possible and for the least amount possible. Get a free consultation or call us now at 800-300-9550.

First Name * Required
Last Name * Required
Phone * Required
Email * Required
Enter Your Debt Amount * Required
TrustedForm
webreferrer
ww2SessionForm
tdSessionForm
gaSessionForm
js_cookie_enabled
url_of_page

By clicking "Get Free Quote", you agree that the phone number you are providing may be used to contact you by National Debt Relief (including autodialed and prerecorded calls, as well as text/SMS messages). Msg. and data rates apply, and your consent to such contact is not required for purchase.

Trusted By Our Clients

"I was with another company and I wasn't happy with their serv..."

** Audited by: Dianne Ernsting ** Easy National Debt Relief Caller: April Transcribed WE 2/28/2021 April: My calls may be recorded as well. How did you first hear about National Debt Relief? CHARLES: Let’s see. I was with another company and I wasn't happy with their service, so I started searching for another one. And National Debt Relief came up. And when I called and talked to them, I was so impressed by their customer service. I was like, “Wow! I have to try this company.” April: So now, whenever you first signed up with National Debt Relief, could they work with you in terms of consolidating your debt as you needed? CHARLES: Oh, yeah. Yeah. April: Well, how far are you at this point? Are you most of the way through, halfway, or just started? CHARLES: About halfway, I would say. April: That’s better than where you started. CHARLES: Absolutely. Absolutely. April: Well, so how would you describe the experience you had with the representatives who helped you through the process? CHARLES: Oh, my gosh. He was absolutely the best. In the past, when I was able to work, I gave superior excellence as far as customer service was concerned. And the gentleman that helped me, he was another me. He did everything and anything possible to answer all my questions and make sure that I felt comfortable. And actually, in talking to him, I felt like I knew him for the longest time. And he added a little bit of his own personal statement into our initial conversation, which helped make me feel more comfortable with him and like he really cared. And in the end, I feel that he really did. April: So they helped you feel very comfortable and confident in going with the procedure. CHARLES: Oh. yeah. April: And since you've started, you’ve made such progress that it's hard to stop. I imagine. That's great. CHARLES: Yes. April: With your overall experience then, where would you rate National Debt Relief with a scale of one to five if five stars says that you’d recommend this to your friends and one star is you’re very dissatisfied? CHARLES: A 5. April: Since you started using National Debt Relief, how would you say it’s impacted your life, if any? CHARLES: Well, with the exception of COVID going on, I would say that it's made me a lot more relaxed and I'm not as stressed out as I was. And I am glad that I'm able to pay the debtors something at least. April: If you ever had a time where you couldn't pay well, were they able to work with you in terms of payment if you ever needed the help? CHARLES: Yes. April: So what were your thoughts about the cost of the service in relation to the quality of which you received service? CHARLES: Oh, there's many times I think they should be getting more than what they're getting for the type of service and the confidence that they instill in you. Everything that they said they were going to do in the beginning, they are doing, they have been doing, they're continuing to do. And I don't know if you know this or not, but I lost my vision recently. But I called National Debt and I let them know what was going on with my health, what my health conditions are. And then when I started losing my sight, I called them to tell them, “I think I'm losing my sight. I think I'm going blind. How am I going to continue on?” And they said not to worry. “We've got you taken care of.” They told me how bad they felt that I lost my vision and that they were going to do everything possible to take care of me in a different format than they would take care of a regular sighted person. April: In what ways were they able to implement a customized service for you at that point? CHARLES: Oh, my gosh. They still do everything that they did as if I were sighted, except they call me. I've given them another number that they could send a text to if I had to call them back right away, if it was an emergency. But for the most part, they just call me and tell me what they need to do or what needs to be done, or, “This is an update,” or, “This is what we suggest you do,” and so on. So I still feel very confident in their abilities and everything. April: So basically, instead of relying on you to see an email for updates on what's going on, they will call you to give you a verbal of what's going on? CHARLES: Yes, ma'am. Yeah. April: That's wonderful. CHARLES: Yeah. It is wonderful. And I don't know many companies today that are willing to do that. "You’ve all gone over above and beyond the call of duty," I tell them every time. April: And that really tells me that they have compassion over there, too. So that's good. CHARLES: Yes. April: I would love to use the experience you had and share that to the world, where if it's okay with you, we would publish that on our webpage here. So it'd be on a public webpage. But the goal is to help other consumers who may be in the same boat to help themselves, of course, to make some better choices. And would that be okay with you? CHARLES: Sure. Absolutely. April: And just so you know, I won't use your last name. It will just be the first name. CHARLES: Sure. April: Is that a link you want to receive? CHARLES: No, I'm fine.

Trustpilot star rating

Trustpilot star rating

Trustpilot star rating

Trustpilot star rating

Trustpilot star rating

Charles Arnott

ConsumerAffairs Reviews