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Based on 28,798 REVIEWS
Debt removal plan
We owed $67,000 in credit card debt from a failing small business and we received a mail advertisement and a couple days later we reached out and have quickly begun the best process to eliminate our debt and save us over $15,000.
My experience with Isaiah and Keith were wonderful. They were very helpful and extremely understanding and compassionate. They took as much time as needed to assist me with questions and concerns. I would recommend National Debt Relief to anyone in need.
Such a relief. Everyone was so kind and helpful. I am beyond thrilled and couldn't recommend this service enough. My debt was cut nearly in half and my monthly payments toward my debt was cut more than in half! I'm saving over $400 a month using this program and will be debt free in only 3 years instead of 30 years.
The rep was very clear and thorough and made sure I understood everything. She also took the time to answer my questions and was transparent about the process. I was a little worried about being judged, but I didn't feel that at all, in fact I felt relieved in a way that I haven't in a long time.
Everyone has been helpful & very professional. They are thorough with explaining information to me. Isaac was amazing & consistent with his ability to present information regarding the program. Information are clear & concise. Professional representatives! Isaac was a great representation of your company.
Fast, polite, accommodating, understanding, informative. I feel bad having to be in this position but the people at NDR really are helpful and do not act like you are a loser or failure. They are helpful and understanding and make things very simple and easy so you don't feel so overwhelmed.
Great Customer Service
Tabia was very helpful and understanding in helping me get set up in this program. My welcome call with Brandi cleared up any questions that had come up since I had spoken with Tabia. They were both very knowledgeable and made sure that all of my questions were answered and that I was comfortable with the program guidelines.
A very professional, knowledgeable and provides exceptional service over the phone, could answer any question that I asked and made the process very very easy and very timely. I'm pretty sure the whole process took about 45 minutes where is other times anything you do takes hours to days, hats off to mr. **.
Great experience so far
Agents are extremely helpful. Especially Joshua **. The agent explained the process and walked me through it. I also received a welcome call and the agent who called me also walked me through and explained everything. I am very excited about this.
The bills got out of control. Although I wasn’t behind and ge...
The bills got out of control. Although I wasn’t behind and getting collection calls, I was just making monthly minimums. I was robbing Peter to pay Paul. We needed to consolidate and National Debt Relief had good reviews. I called in and the gal was very helpful. She walked us through everything and set up a payment plan. They asked me what my budget was and worked out the payment plan as far as time and length of payment. Once National Debt Relief stepped in, they pretty much took care of the situation from the get-go. That was nice since it was a hard thing to do. I don’t really have to deal with making payments now. You hate to do it but when you do, at least somebody is there to take care of it for you. So that part has been good. They were great and they definitely know what they’re doing. It’s been several months since I’ve set it up and I’ve been doing it ever since until the debt is paid off. They said it would two or three years. They contact me from time to time when they have an offer. Sometimes, I might have to pay a little bit extra because the company wants the payments in a certain amount of time. But it’s all worked out. So far, it looks like they’ve been saving me quite a bit of money. I’ve even gotten notifications from the creditors saying that they've received the payment. National Debt Relief has done everything they said they were gonna do up to this point. I would tell others to let this company handle their debts for them because this company has the experience.
Thank you for your honesty
Thank you for being clear about what will happen in the future and for give a relief about my financial problem. I really appreciate what you are doing. You are very professional and very honest to give a clear vision about my future.
Canoga Park, CA
I had the most helpful staff ever and they couldn’t have made a stressful situation more comfortable. So happy to have worked with them, thank you so much again! This really was a good experience and I will recommend to anyone who is in need!
We started this process scared, stress, and overwhelmed. After talking with the great people at National Debt Relief they gave us the tools to empower us to take care of our debt and not financially strain us. Truly thankful and excited for this next journey in becoming debt free!
Great Service! I would encourage anyone in debt to call sooner rather than later. The Counselors were great, and did not make you feel as though you had failed. They gave one hope of righting the ship. Anyone who has customer service reps should emulate this method. Thank you, and godspeed.
I don't see my order number, yet.
Smooth, nice and easy to understand every step of the way with the rep making sure I understood the process. Thanks. Now going back to fill the required documents and proceed as instructed with the creditors. It seems that NDR Personnel cares for our challenging situation and it is a valuable point. No one wants to be in such a disadvantage.
Cape Coral, FL
My initial call was very cautious but after speaking with Ms. Anika **, I was sure that I had made the right decision. She was very professional and courteous. She made me feel comfortable. The Welcome Specialist Ms. ** also demonstrated true knowledge of her responsibilities.
I was too far behind on my bills and I couldn’t keep up with...
I was too far behind on my bills and I couldn’t keep up with them. I called National Debt Relief and they seemed like they were all good. Signing up with them was pretty easy. They walked me right through the whole process and they were pretty good. They’ve been setting up everything. I can go online and see what’s going on, and it’s a pretty good deal. I only have one payment a month now instead of eight or nine of them, and it makes life a little easier. Everything went pretty good.
I was in a situation where I needed some help and direction,...
I was in a situation where I needed some help and direction, so I searched and I found that it was some concern that National Debt Relief has experience in. Their enrollment process was very smooth and very transparent. I understood all the problems that may come along and I was able to make an educated decision. I also understood that this is something that comes with a lot of responsibility in terms of making on time all that installments that I have to do for having enough money in the account so that NDR would be able to negotiate a settlement for me. That was explained to me upfront and they gave me an average of around 40 months to complete the program. Whenever I call, I get a good response from their reps. But for an existing customer who is at a certain stage of the negotiation, they could customize the call to be directed to a more experienced person that would save the time. Otherwise, it’s like going over the same details with a rep, then again going over the same details with that experienced person. So that second level of support should be available based on the stage of the program. Other than that, the program is going in the direction that I was promised and so far, I was able to take care of two accounts completely, so I’m happy.
We stayed behind on a few credit cards and it was hard to ca...
We stayed behind on a few credit cards and it was hard to catch up. I did a little bit of research and I sought a couple of places, and then I decided to go with National Debt Relief. Enrolling for their debt settlement program was easy. The program combined all of my stuff to where I have just one payment biweekly. It’s a lot easier that way. National Debt's reps have been great. They’ve made everything really easy. My payment plan is reasonable. Working with National Debt made my life a whole lot easier. I would definitely recommend them to other people.
I would definitely recommend this program to someone in a situation like mine. I appreciate all the help and I hate the fact I got into this situation. In the future, I strive to never get in this situation again.
I was very nervous and insecure about how to go about becoming debt free, they took the time to explain to me what I need to do. Although I have only been working with them for a few days, they make me feel valued and like I matter. I would recommend them to a friend at this time.
Perfect from beginning to end
Such great people who helped me take control. I was really at my wits end and searching for a solution. They worked with me explaining all my options and thoroughly all their programs. I am confident that I can complete this program.
When I called this morning to do my welcome call, the representative was very kind, helpful and professional. She walked me through the whole process. I enrolled yesterday, Jonathan ** helped me get through it. He was patient, helpful and kind. He made the whole process a little easier.
I worked with Keshan and he was very informational and was so helpful. He made me feel like I was not just another customer but that he really cared for us. The welcome call was also really well and she help with extra questions that I had.
This is the first time dealing with a debt program. I have to say that I've experienced nothing but wonderful customer service. Everyone has been very helpful and informative. I'm glad I made the decision to go with National Debt Relief. I look forward to the journey with the company. Thank you so much!
Made process very simple and easy. Nice and answered all my questions and concerns! Would recommend to family and friends. Thanks for all of the help! Explained everything in details and make sure that I fully understood everything. Thanks again! Highly recommend.
The person that helped me was very professional and informative. She could answer any questions that I had for her. The company is has very knowledgeable employees. There were many information that was needed to be said for me to be aware of but everything was explained very clearly.
The fast attention and all the information provided to help me solve my pending debt with credit cards was excellent. I am very pleased with the treatment they gave me, they are professionals and dedicated in their work. Thank you very much.
This was much easier than I expected
I have never used any kind of debt relief program before. In fact, I've never been late on any kind of payment before in my life, but life circumstances are changing and I found myself in not the best situation. Everyone at NDR that I've spoken to has done a wonderful job of giving me as much information as I could hold and then giving me time to make the decision on my own without pushing me into anything. I appreciate how easy it has been to get everything started.
Colorado Springs, CO
You guys did an amazing job. When I called for help. I was very stressed out and lost during the whole experience and appreciate your calm and knowledgeable reserve. I can’t wait to see what my life looks like without debt.