Based on 20,794 REVIEWS
Experience with National Debt Relief Representatives
I sometimes will contact National Debt Relief to ask how to add money to my account? When will it register? I was somewhat disappointed when I called to have one of my accounts paid in full. The representative told me monies that is deposited into the account is distributed between account that have accepted a payoff amount. I didn't, at first, like that way of doing business but after a while I understood why National Debt distributes funds in that manner. I am, at this time, satisfied with your service.
They helped me eliminate my debt in 2 years and worked with creditors for me. They were excellent! I give this company 5 stars! I recommend this for anyone overloaded in credit card and loan debt. They will work with you to payoff everything faster than on your own. They work with creditors to reduce the total amount owed and settle all debts. Thank you.
Both people I spoke to were very friendly and helpful and to...
Both people I spoke to were very friendly and helpful and took as much time as necessary to explain things to me. We are very relieved at being able to become debt free in a few years and on the right track to financial freedom as well as better knowledge on how to manage our money.
Santa maria, CA
I'm so thankful and blessed for National Debt Relief for helping me with my debt that I had now. I feel like I can sleep now, like I'm free and can fly peacefully with no worries. I really appreciate it! Thank you!
NDR is doing a fabulous job with managing my debt. I have only been with them a couple months but they have already negotiated a settlement with one creditor. I have no doubt they will do the same with the others. I was with an outfit last year that didn't do squat for me except take my money each month. NDR is not like that. Very responsive, awesome, and they GET TO WORK immediately.
I was able to pay my debt off in under 3 years. The customer...
I was able to pay my debt off in under 3 years. The customer service always exceeded expectations, and with having a set auto withdrawal date left me with very little to do. If I ever have to do this again I will go with National Debt Relief.
I've been happy with this company. My only complaint is the turnaround time for customer service to return emailed request for assistance. Their fees are average and my accounts are being paid off sooner than I expected. I would recommend them.
It's been a good experience. Good doing business with you. Thanks for helping me. I was really needing help with my financial troubles. I would recommend you to anyone. Thanks for letting me skip some payments. Have a very good day.
I'm impressed with the National Debt Relief rep. She helped ...
I'm impressed with the National Debt Relief rep. She helped me reschedule my payment and understand my situation and answered all my questions. I'm glad to have National Debt Relief. It made my life easier. Yes I would highly recommend Nat'l Debt Relief.
Samuel Val Festin
San Diego, CA
The service that your company provides has been an invaluable help to me restoring my credit. I love not having to deal with my creditors and every chance the company gets it offer me a chance to pay off a creditor.
Almost debt free
I got myself into trouble with credit cards after college and needed help paying them off. I read great reviews about NDR and can’t think of anything bad to say. They are working now with my last creditor and then I can start rebuilding my credit. I have learned to live within my means and still have fun.
You never want to have to go to a business like National Debt Relief, but the people here are professional and great at what they do. The booklet they gave me was easy to understand and very helpful with how to deal with creditors. Whenever I had a question they were patient with me and very helpful. Responses to my emails were within 24 to 48 hours. The fees are low which is very helpful for someone like me who now has a tight budget. They were able to get two creditors dealt with within 6 months or so. When I had difficulty paying my payment they were able to help me out.
I was treated with respect and professionalism. They answere...
I was treated with respect and professionalism. They answered all my questions and were supportive through the whole process. I was on debt about $60,000, and they helped negotiate with my creditors and I only ended up paying about half of that back. With the fees and the loan I got to speed up the process, I ended up still paying about $60,000, however my creditors were off my back and the interest charges stopped.
Out of debt?
So far so good. National Debt Relief is the right one for everyone who wanna get out of debt. They are here to help you and very reliable and dependable so to me this is it! So don't wait. Give them a call and they will response right away and give the right response.
Yes I would recommend you to my friends!
You have done an excellent job of making my life better, the only problem I have is it's a financial strain on me because of my medical needs now! I wish you folks the best in all you do for others in the same situation I am going through. God Bless and thank you! I would recommend you to my friends!
Initial contact was pleasant and very informative. The process was easy and they work out a plan to fit your budget relieving the related stress immediately. I finally see the light at the end of the tunnel. This helped me take back control of my life and teaches me what creditors don't want you to know, and how to stay on track eliminating unnecessary debt that is so easy to fall into.
Little Elm, TX
email and deposit date change
When calling in, the young woman I spoke with was very friendly, kind and helpful. Took care of my problem with the first call! And I wasn't on hold for long... the phone call was answered quickly and sufficiently!
Oklahoma City, OK
National Debt Relief have been GREAT!! They helped me get the lowest monthly rate to become debt free sooner than later!! They have taken a huge load off my shoulders!! My stress over the debt is so manageable now, thank you NDR!!
Very professional and kind
I was in a very bad place when I called them. I am glad to say that things have gotten so much better. Very professional and kind staff. I do not regret contacting them and look forward to the day that I will be completely debt free! I really appreciate the ability to approve settlements by text or email, so I don't have to spend a bunch of time on the phone. Really awesome.
Not only has National Debt Relief performed above and beyond my expectations in negotiating with my creditors, but the guidance and successful resolution of a legal issue associated with one of my creditors was outstanding. This company delivers. The best decision I could have made.
The real deal
I absolutely thought it was too good to be true! Once you qualify, usually within 2 years all your debt, that you submitted will be paid off. Just passed my 1 year mark and 3 bills are paid off! Truly amazing process that you have to put trust into.
Peace of mind
I will say that being in financial debt was extremely stressful and caused me daily anxiety. Peace of mind when they took over and I only had to worry about the two payments coming out of my bank a month and knowing that they were settling my credit card debt made my life a lot better. My only criticism is I wished it could go faster even when I was able to give extra money to my account. It still seems like it's going to take a full three years and I am ready to be done but overall it was a good experience and I would recommend to anyone in credit card debt.
These guys are the best period.
They were efficient, were always there to answer questions, communicated effectively and must be really skilled at negotiating. Never was hassled by creditors and even paid my debts off ahead of schedule. I have zero complaints and would recommend them to anyone.
Everything is top-notch. I have had no issues. Any problems that have arisen have been taken care of immediately. Everyone that works there that I have dealt with has been professional, courteous and friendly and you are keeping your word about helping me with my debt situation. Thank you.
This company is always one step ahead. They handled all my accounts on a professional way and constantly keeping informed with all payments and deals with others debt related issues. Thank you guys. Now I can start rebuilding my credit.
Took all my credit cards and put into one monthly payment. It was hard; phone calls and close accounts. Stressful to answer phone for the first couple of months. But it was all my fault and needed to do it. National Debt was easy to work with and did a wonderful job helping me get it paid off. I am paid off and no more payments. 6 months to retire and I do not have all those never ending payments. I will not get anymore credit cards. Very positive experience.
NDR saved me during my hardship
National Debt Relief was a godsend. I had a mix of debt from my early 20s and just trying to make it out on my own. With the help from National Debt Relief and responsible budgeting, I was saved from bankruptcy. They have reliable customer support experts and a user friendly profile online to help you actually see your progress and set goals. I watched my credit go from the gutter to a respectable margin. Many thanks to National Debt Relief! You guys are awesome!
Great Team of People
Everyone has been really great and helpful. They have done what another company could not do. Very grateful for all of their help. If not for this help I would still be way over my head in trouble. I felt so down with no idea about how I was going to handle this problem. So very grateful.
Absolutely amazing service. The person I talked to was extre...
Absolutely amazing service. The person I talked to was extremely thorough, helpful, comforting, and understanding. They asked me lots of questions and chose the right program for me. They also helped me to feel very secure with everything and I am very pleased with the process and results so far.
Park View, IA
When I contacted National Debt Relief, I was in dire straits. They immediately connected me with a team and prepared a viable plan for me to get my debts paid off. My plan was quick and efficient. They are the epitome of a "lifesaver".
Based on 20,794 REVIEWS
I am now getting the credit card companies starting to call me despite the cease and desists and my changing the contact information to you guy. The gentleman I spoke to (on your team) was very helpful. He took the number down and promised to have the matter handled without me getting involved.
Since day one everyone was very friendly. Had an awesome experience. Everybody was very helpful and never had a bad customer service experience! Thank you so much for everything. Almost done with all my debt. Just need to finish paying Liberty Lending!
EL PASO, TX
National Debt Relief has definitely helped me get out of a t...
National Debt Relief has definitely helped me get out of a tough situation. Within 6 months of being in the program, they worked out a deal with three of my debts. I would recommend this company to anyone struggling to stay above their debt.
From the very first phone call that I made to ask for assist...
From the very first phone call that I made to ask for assistance was the minute I decided to receive help from National Debt... they have been so professional and very helpful to my particular issues. I would and have told many friends and family members.
Easy to get set up with, relief not having creditors call me all the time (except for one that I was told not to transfer my phone number and address with calls me 3-4 times daily, once I speak with them I get a week of no calls). Have not heard from anyone regarding the status of my account but then again it only been 2 months so not much money in my account for them to use yet.
Everyone at NDR has been extremely helpful every time I call...
Everyone at NDR has been extremely helpful every time I call or have questions. They have worked with me with payment amounts, when I got divorced, not only did they postpone my payments for three months, they also advanced payments to one of my creditors to ensure I did not lose a large settlement offer. They are extremely professional and understanding and I would absolutely recommend them if you are in a bind like I was with my credit card and medical debts.
Great experience. These people are the best as far as I’m concerned. They are taking care of my debt. I am almost ninety percent complete and it is all due to their great service. I could not have done it without them.
I'm very happy with the way that National Debt Relief is hel...
I'm very happy with the way that National Debt Relief is helping me out with my accounts so that I can get back on track. I'm glad I found this coming to help me and I would recommend it to all my friends so that they can also get the help with their debts.
Bay Point, CA
NDR has been very easy to work with. The communication both via email and phone has been excellent. The only thing I wish I had known, and maybe at some point in the very long process it got lost or overlooked, is that creditors can sue you before NDR settles the account. This costs out of pocket filing fees at the courthouse, not to mention time that needs to be taken out of work to appear. Overall, we are glad that we chose this option to reduce our debt.
finally, a company that cares....
Customer representative was very helpful and informed. She was sincere and explained all that I needed to know. It is good to know that people still care and are helpful. I wish I could remember her name but thank you all the same. Keep up the good work.
A Real Good Decision
We have been working with National Debt Relief for about one year now. My wife and I exposed ourselves to considerable debt with credit cards through some unexpected large expenditures and bad habits. It came to a point where we couldn't keep up with the payments on multiple credit cards and we were under considerable stress. Since we started working with National Debt Relief, they have assisted us in paying off over $21,000.00 worth of debt in the first 9 months. The path to success with these folks is to follow every recommendation they give you (no matter how scary it sounds). They check in often; ask us to check in often, and often ask us if we can put any more funds toward our debt. They don't push if we can't, but encourage us to put as much toward our debt as we can (which we have). Do not skimp when deciding to do this. They offer legal services as part of the package you pay for. It is worth it. We have a long way to go. But for the first time ever, we feel like we have some amount of control of our debt. We have closed all credit card accounts and use a debit only. We buy what we can afford and have made great strides to change our habits. I give National Debt Relief 5 stars for being a real partner in helping us become debt free.
Very helpful during my difficult time of financial stress. Friendly and easy to work with. Was happy to be able to change the date of the auto deduct. Looking forward to becoming debt free again. Thank you for your hard work and friendly business relationship.
I was leery at first but Chrystal was understanding and sympathetic regarding my financial situation. I felt comfortable sharing my information with her. She gave me the confidence that I could pull myself out of the financial hole that I am in. I am so HAPPY! I would recommend anyone that I knew was going through a financial crisis to give your company a chance!!
No problems so far
I only enrolled in this program about 4 months ago but was pleased with how quick and easy it took to begin the process of consolidating my debt. As long as things continue to go well I will definitely be recommending this service to others!
Credit Card Debt assistance
I had been take advantage of by a contractor who had run-up over $10,000.00 in credit card debt in materials and tools. Then absconded without finishing the construction of my house. Being a disabled vet on limited income, I found myself using my monthly benefit check to pay the above debt. With nowhere to turn, I had to decide whether to pay the bills or buy groceries and pay my mortgage payment and utilities. Paying what I could I soon became severely past due on my credit card accounts. Paying some cards on one month and paying the others on the following month. Even though I contacted the credit card companies and explaining my situation, they did not do anything to assist me. Instead, they raised the interest, and the minimum monthly payment amount due. Then they began charging late fees on top of the higher interest. This ended up being more penalty fees being charged than the minimum payment I was making. So instead of lowering my balances, they became higher and higher. I was drowning and the credit card companies were piling rocks on top of me. Then, I read about National Debt Relief (NDR) on my Veterans newsletter. Calling the 800 number, I explained my situation. Listening attentively, the NDR representative stated my credit card debt fit the criteria to get assistance. NDR collected my information and contacted the credit card companies and arranged a settlement with them. Then setup a monthly payment that would allow me to have enough for living expenses and pay-off the accumulated credit card debt. During the process almost everything went according to plan. Except for SYNCHRONY BANK. Initially SYNCHRONY BANK agreed to settle the account. Then after agreeing to accept, they two months later sent the account to a collection agency. Which in turn, placed a collection on my credit report. The result is SYNCHRONY BANK appears to have disregarded their settlement agreement and are getting paid twice for the credit card debt. Contacting NDR, I asked that this be addressed. I also contacted the Collection agency and SYNCHRONY BANK. SYNCHRONY BANK stated that the account had been sold to the collection agency PORTFOLIO RECOVERY ASSOCIATES. When I contacted them, they were very rude and abusive calling me several derogatory names and demanding payment. Then they began calling multiple times at all hours of the day and night. When I tried to explain that the account had been settle prior to their acquisition, they refused to listen and continued with their harassment. Contacting NDR, they explained what I needed to do to stop the calls, and said they would contact the collection agency and address the situation regarding SYNCHRONY BANK account. To this day, PORTFOLIO RECOVERY ASSOCIATES has continued to post a collection on my credit report and refused to correct this discrepancy. Contacting NDR and explaining the situation they stated they would address and correct the inaccurate information. To this day, this has not been corrected. However, beyond this, I am satisfied with NDR and their credit resolution assistance.
Orange Grove, TX
I have learned to be in charge of my finances!
Before we came to NDR, my fiancé and I were deep in credit card debt that stemmed from years of underemployment and costly medical bills. These bills soon overpowers our monthly income and we are out of options. When I discovered NDR completely out of coincidence, our lives changed. NDR is clear with the program expectation and also what we need to do every step of the way. There is no guesswork. NDR is only a phone call away (with wait time less than 10 minutes every time) when we have problems. Sure, the initial period of dealing with delinquent account negatively impacted us both emotion-wise and credit-wise, but we know that NDR is working hard on our behalf. But as time goes on, we started to settle our accounts and finally seeing our debt going away, slowly but surely. I am currently at the end of my 2nd year and we have already settled 75% of our accounts. I cannot thank NDR enough to get us back on our feet and give us another chance to restart our financial future.
Long Beach, CA
Amazing all around. They helped me clear all my credit cards debt fast and they made it very easy for me to adjust and save enough to make this happen. I am very pleased with their system and the time it took. Thank you very much for everything.
NEPHTHALI SAINT PAUL
Altamonte Springs, FL
As a customer of National Debt Relief, in the beginning I was very skeptical. I was nervous about my financial situation, had very little trust in anyone, and wasn't sure what I was going to do about my debt problems. After getting laid off, and having to start my own pressure washing business just for some sort of income, everything seemed to pile up on all at once. I have never experienced anything like it in my life. No matter what I did, no matter how hard I tried, the whole kept getting deeper and deeper. I heard about National Debt Relief, and begin a relationship with them by simply calling them on the phone and asking 50 questions. Yes, 50 questions. :-) They were very patient with me, and I was surprised at how polite they were and how detailed they were in their answers. The staff comforted me and helped me understand that they could help me with my financial situation. The rest is history. I'm on the road to financial recovery and financial stability. It is a process. It isn't something that happens overnight. But don't let that worry you. If you have a financial situation with lots of dad and you're not sure which way to turn, National Debt Relief can help you.
The Woodlands, TX
There is relief
The service that NDR provides is amazing! It was so easy I couldn't believe there wasn't more to it. I am so thankful for making the decision to call and the interactions with staff at NDR is very genuine. They care, period. I would highly recommend anyone looking to relieve the stress of debt and run toward financial freedom to give these folks a call.
I joined National Debt Relief in January 2016. I have always been able to talk with customer service where my questions have been answered. This is a company with many years of experience and who truly cares about helping. I myself have met with two managers who took the time to go over my finances and explain just how my money is used to help me. Definitely best decision I made regarding my finances.
Getting yourself out of a Financial pickle
They've been ABSOLUTELY wonderful. I didn't know many programs like this. I based it on the fact that they were associated by the Better Business Bureau. VERY supportive, guiding me throughout my program with them. No questions were dumb. They answered them professionally. They informed you where you at in the program. I DEFINITELY recommend it to any one who's going through financial times.
White Salmon, WA
This company knows what it is doing. I started in Feb-March and I have two offers that I took. It knocked off months from debt. Thank you guys. Keep up the good work. I would recommend this company to anybody that is in need of financial help. They help every step of the way.
Signing up was relatively easy, although there is a lot of paperwork. Everyone I talked to was very friendly and went over all the paperwork. I even received emails apologizing for getting back to me in a couple of days when I emailed questions. Looking forward to hopefully seeing some results soon. Thank you.
North Hollywood, CA
I have been using their services for over a year. They have been attentive and professional every time I have called them. My account is on automatic with them and I am able to concentrate on resolving my financial situation. I recommend them to anyone who needs this service.
Cooper City, FL
Yes,it helped me a lot in my financial difficulties.
The reps are nice, approachable, they consider any problem every time I ask for payment adjustment. For I am so grateful. l highly recommend NDR to my friends, family who are facing financial problems. Right now I'm still in the process of solving this problem & I do hope I would be able to finish my contract date or my monthly payment as scheduled. Thank you NDR for understanding me in my difficult situation; as there times that I have emergencies like my family back home who needs money, you always reconsider it. Again thank you.
American Canyon, CA
Good Service, Good Interaction and Great Responses!
I trust the service that National Debt Relief provides. I feel that they are a known leader in this industry and therefore trust them with something as important as my financial future. Thank you for being there when I needed you most and for showing me the way to a better financial tomorrow!
Saint Louis, MO
Great customer service
Staff is always friendly when I have to call in or when they call me. They settled part of my case in just the first couple months. I truly feel confident the matter will be resolved. I'm less worried. At the end of my term I will let you know if we make that 5 stars???
I've been with them since March 2017. I was scared at first but just like they said within 120 days I had 2 great debt relief offers from creditors and I'm looking for more. They called me and also emailed about the offers and all I had to do was click accept and it was done.
Los Angeles, CA
So Happy I Called
We've been with the program for just under a year, and I'm so glad we called. We were scared that we would be turned down because our bank had already said no. But signing up was easy. Our representative was very thorough. He told us what to expect and what we needed to do. The plan was simple to follow, and in a matter of hours we were on the program. Now we are that much closer to being debt free.
I was hesitant about asking National Debt Relief for their s...
I was hesitant about asking National Debt Relief for their services but I am happy I decided to move forward with them. They worked with my tight budget so that I could make the monthly payments. So far maybe about 4 months in they were able to resolve 3 debt problems with the creditors.
Based on 20,794 REVIEWS
Any time I have any questions or concerns customer service was able to answer either by phone or email. We were drowning in debt and I just became disabled. We were lost, didn't know what to do until we made the call and got help from y'all. Thanks.
I recommend them any time I hear a friend struggling with debt
Difficult and unexpected life situations lead to me (with good credit) being in debt to a point where meeting minimums was a stretch and keeping me in a lifetime cycle. National Debt Relief helped me stop the cycle and become debt-free in 3 years! Now, less then 4 years after signing with NDR, my credit score is already above average again. I couldn't be more satisfied with their service! I recommend them any time I hear a friend struggling with debt.
I am almost out of debt. I ran into a legal situation and it was handle ASAP!!! Also settled. Couldn't ask for a better team behind me. I would highly recommend them to everybody. Thanks for all of your help and support. Everyone I've spoken too was professional and personal.
Very great! So happy with them. Very happy I made the move. ...
Very great! So happy with them. Very happy I made the move. Best choice I've made to settle all my credit cards into one payment. I thought I would never get over all my credit issues until I found you guys. It's been about 3 years and I am almost done!
Temple city, CA
I cannot give enough positive feedback for my experience with National Debt Relief! From the minute I spoke with them, they have always been ready and willing to help. Their record-keeping is meticulous, and you always know where you stand. In addition, you can always call to find out any necessary information. For me, the calm, reassuring advice I received was extremely helpful having not been in this situation before. They are definitely a five-star organization in my opinion. I am very grateful for all they did for me.
My experience with National Debt are excellent. They keep me...
My experience with National Debt are excellent. They keep me informed and updated on every transaction. I am almost finished with the program in the amount of time they told me that I will be in the program. It's a great program and I would definitely recommend it to my friends and coworkers who need help.
It seems to be working
After less than a year, several of my outstanding debts have been resolved. I still have a ways to go, but I am hopeful. My experience with everyone I've interacted with on the phone has been very positive. I feel like I am in good hands.
When I made the decision to consolidate my debts and started the process, the staff at National Debt Relief have been very helpful and understanding of my current financial situation. With their help, I have started on the road to financial recovery.
They really do take care of their customers. Making sure we understand what the next steps to becoming debt free is just the tip of the iceberg. And keeping us in the loop of what accounts are next to be done. Thank you!
Glens Falls, NY
Excellent service. Always available to answer my questions a...
Excellent service. Always available to answer my questions and explain what I needed help with. Very courteous and pleasant on the phone. The website was very helpful and easy to follow. Quick at getting back to me if I had concerns. Very pleased with everything. I would strongly recommend this to a friend.
What a Relief!
Pardon the pun, but it is truly a relief to see progress on all my debts happen so quickly, right from the start, and throughout the time I've been using NDR. I watched my credit score dip at first, as expected, but I just got an alert the other day that my credit score has now rebounded by a 41 point increase in just 30 days now that I've been in the program for not even 2 years yet.
They do what they say they will, good to work with. Pleased with the services they provide. Hard to get a hold of if need to in a timely manner but otherwise good to work with. Have settled stuff for me and paid off.
I'm almost through with the plan that National Debt Relief mapped out for me. NDR has been so easy to work with. They kept me updated every step of the way. When I call to ask a question they are very quick to respond and guide you through your questions or concerns. I would recommend National Debt Relief to anyone that needs to consolidate their debt and rebuild their credit.
DOBBS FERRY, NY
National Debt Relief
I haven't had much dealings with them yet as has only been about 3 months. So far all contact with them has been positive and helpful. I need to complete a survey after they have negotiated with my creditors. I anticipate full satisfaction with this company.
credit card debit
They worked with me on what was going on. They took care of one account and were starting on another when I had to cancel. Due to other accounts I did not have the funds to continue. I had to make a decision on how I was going to keep my home. So I had to file a Chapter 13. I will recommend them to all my friends 'cause they do a very good job.
Have no problems with this service. Quickly got one account resolved. Still waiting on the others but everyone I have talked to have been so nice and courteous. Willing to work with me when I have a change or emergency arise. I would totally recommend.
I've been with the company now for a year. And I'm very emba...
I've been with the company now for a year. And I'm very embarrassed with the work they do. They already got rid of 4 of my credit cards. Still working on others. Sometimes I might have to split a payment and I haven't had no problems with them. Highly recommend.
Satisfied with NDR
I found NDR very easy to work with. I appreciate the help they provided me in getting out of debt. With their help I am now working on mostly a cash basis on everything I do. Not having to deal with the creditors was helpful in reducing my stress. My questions and issues were handled quickly and to completion. I would recommend you to friends or family in situations like mine.
Happy so far
I am a recently new member. I started the end of March. The application was easy and the staff for very helpful in filling out the application. The approval was very quick. I have called back numerous times and have talked to several representatives so far and they have all been extremely helpful and friendly. I have not had any offers from my debts yet, but it has just been a little over 3 months so it's a little to soon for any results. Thank you. Happy so far.
National Debt Relief experience
My experience has been wonderful; I don't know what I would have done without them. I got myself into this bad situation financially; I realized it and wanted to do something about it. I went to my bank and they could not help me but NDR is there for me. THANK YOU!!!
Handling of my debts
Very pleased with National Debt Relief. I have called several times with concerns and questions. Each time they have been able to answer my question and address my concerns. One of my accounts have already been settled much earlier than I expected. Thank you to NDR for helping us recover from our financial crisis.
Review of National Debt Relief
I had a very wonderful experience with National Debt Relief. They were very helpful and very friendly. They always took the time to explain things to me. I was very happy in the end to be able to get a loan to pay off the credit card debt. I have not yet checked my credit score, but am going to check soon to see if my score has raised. Have made about 3 payments now on the loan.
Sioux Falls, SD
National Debt Relief has been very easy to work with and see...
National Debt Relief has been very easy to work with and seem to legitimately care about me. They have worked hard to get settlements from my vendors. Enrolling with National Debt Relief was very easy to do and didn't take that long. Just follow their simple instructions and you're on your way to becoming debt free.
This was an overall good experience and I look forward to sharing with others. The representatives were professional and provided excellent insight into the program. I look forward to being debt free in the near future. All documents were easy to read and sign. Job well done! THANK YOU.
PALM BEACH GARDENS, FL
Very happy I made this decision to go to National Debt Relie...
Very happy I made this decision to go to National Debt Relief. This should turn my life around. Can't wait till this is over and I hope I can learn from all my mistake. And get my credit back the way it used to be. I will let all my friends know about this program.
National Debt Relief has always been so great and everyone has been so professional and helpful. I like how they update me right away with my account and creditors. Whenever I email or call them with questions they always reply asap. Excellent service so far!
Half Moon Bay, CA
National Debt Relief has made it easier to pay my bills. Eve...
National Debt Relief has made it easier to pay my bills. Everyone is so nice. Thank you for being so understanding. Without your help I was headed for bankruptcy. Thank you again for all the help in getting me debt free.
Great experience and very thorough. They answered all my que...
Great experience and very thorough. They answered all my questions and were patient and friendly. Jerry was great and went over every detail with me. I'm glad I was able to find this program and now I am able to get out of debt and pay less.
Las Vegas, NV
Satisfaction - Trust
Their personnel skillful, capable and reliable. When contacting them for assistance, they are aware of their responsibility toward helping and listen well to your concerns; then explain what needs to be explained to you, thereby relieving the customer of much worry and the weight of much debt on their shoulder instead of that of the customer.
This has been a easy transition for me and my husband. Also ...
This has been a easy transition for me and my husband. Also knowing that we will be debt free in a short amount of time. Every representative I have spoken with has been extremely nice and helpful to understand our situation. I have already recommended you to several of my friends that's having the same situation. Thank you again for all your help.
Based on 20,794 REVIEWS
Peace of Mind
So far the process has been smooth. I have peace of mind for what to say when an agency calls. I see a future with no credit card debt. They thought of everything in the plan. My role is to pay my monthly amount.
Missouri City, TX
HUGE STRESS RELIEVER!
I called Nat. Debt when going through major hardship financially and personally. We had some deaths in the family and bills piling up and this company helped me by communicating to me like a real person and they made me feel like they could help and they HAVE!
santa ana, CA
For the most part I am very satisfied with the program. Ther...
For the most part I am very satisfied with the program. There was a point in time that due to financial arrangements with one creditor I was asked to provide additional funds. I was only able to contribute a small amount more towards my monthly payments to NDR. I hope this cuts my commitment down but not sure. I was set up for 3 years to get all debts taken care of and I think I have 16 months left to go.
St. Charles, MO
Fast and easy
I felt that NDR was completely transparent and honest when explaining the process. My credit score did drop, as expected, but all of my debts have been settled. I had 4 accounts totaling about $9,000 and within a 6 month period there was a resolution for each and I am now on my way to being debt free. I will make monthly payments for the next 2 years until my debts rate paid off. NDR was able to get the creditors down quite a bit on the total owed, but they do take a percentage for their services once the account is settled on top of the service fees. Personally, I'm happy with the outcome and I feel it was worth it. I would recommend to anyone who is accountable, responsible, and not looking for a get out of jail free card. There will be repercussions for getting yourself into debt. They aren't going to wipe the slate clean for you or give you a service for free. However, if you are patient this company will definitely help you on your way to becoming debt-free.
Words cannot express how pleased and happy I am with NDR. Wh...
Words cannot express how pleased and happy I am with NDR. When I was feeling overwhelmed with my debt, I contacted NDR. They took over from there and my debt was satisfied much sooner than I anticipated. If you are looking for a great company, do not hesitate to contact NDR.
They have settle credit card debt and helping on my auto repossession. Everything has went well. I would like to think that my auto debt will be taken care of as well. They have been forthright and offered to help when needed. They have also been able to answer any of my question. Time has never been a issue.
Oklahoma City, OK
Experience with NDR
I have had a very good experience with NDR. All of my accounts are settled and will be paid off within another 18 months. This is just possible because I made deposits far ahead of schedule, but NDR did a great job getting settlements for my accounts. I would recommend to anyone with credit card issues.
Easy to work with and if you have any concerns they will exp...
Easy to work with and if you have any concerns they will explain the issue best way possible to help to understand and also come up with an easy and manageable time frame to pay off your bills and help you to rebuild your credit so you will be able to move into the future without having a cloud over your head.
Helped me with most of my debt
After divorce my debt was unmanageable. On my own it would have taken 10 years to solve. National Debt Relief helped me resolve debt within 3 years. I was unemployed for a short time and they worked with me through that tough time.
Pleasant View, UT
Enrolling was easy
Having been considering many options coming across National Debt Relief seemed to be the step for me. Enrolling was easy and they made sure to tell me what I needed to understand of the process and that it would not happen overnight. I am excited about the process and getting the help to get out of debt.
They have taking care of the finances that I had but there i...
They have taking care of the finances that I had but there is one that needs to be taken care of and I keep sending them emails of the collection committee and they tell me they can't do anything yet. Supposedly two of them was closed out this month and I'm supposed to have one closed out next month so I'm hoping they will get this taken care of shortly. But so far everything's been good. Thank you.
Fairfield Bay, AR
My experience with them has been positive. They've done everything they said they would. I appreciate all their help. I'm looking forward to clearing up all my bad credit issues and the National Debt Relief has really started me in the right direction.
I have been enrolled with National Debt for a while now and I do believe I have two years left. My husband and I enrolled together and in our time there half of our accounts have been settled. Communication with them is awesome. Any question we had we either emailed or called and got answers right away. We also learned to handle money and we will never get ourselves in a financial mess again. Sure we had to cut down on spending to stay within budget, but after a while you don't miss things. We are grateful to National Debt and yes I referred friends and they since have enrolled.
I have to be honest, I was worried about working with this company. I'm a single mom with over $11,000 in credit card debt. This company's plan to help seemed too good to be true. I actually didn't really understand the process, partly thinking it was loan that would only be able to go to paying off my credit cards. When I found out how it really works, I was a little disappointed (instant gratification) but 6 months later I could not be more grateful. The first person I worked with, Miguel, was amazing. I felt comfortable working with NDR after speaking with him. NDR has negotiated my debt to a little less than half of what it was and they did all the work. I didn't have any harassing phone calls or letters. My credit score dropped but I was already aware that would happen. I could not recommend them enough to anyone who is in debt. You have nothing to lose, you're not taking out a loan with a crazy APR. They saved my debt situation and I cannot thank them enough.
National Debt Relief
I signed up for National Debt Relief over a year ago. A tremendous burden was lifted off of me when I enlisted NDR to help me resolve my debt. The phone calls were directed to them and I was no longer alone in trying to figure a way out of debt. Sometimes I have had trouble making my payments to them but their customer service agents are usually very helpful on the phone. Only one time did I experience a bad situation with one of their reps and I call often. NDR reps also make sure that I login regularly to the account where my money goes so that I can review what is occurring.
Why three stars
I've only given three stars right now because I've only just started. I have just had two or three payments come out but haven't been contacted by anyone there since I signed up which may be how it works. But until I see any results, I can't really judge yet. I was glad to be able to give their phone number and address so that I'm not inundated with creditors trying to contact me. I sure hope I did the right thing by signing up for this and am trying to stay positive.
I was $10,000 In debt when I started searching for help online. I came across National Debt Relief and checked them out with BBB and online ratings. Every time I have called with questions everyone I spoke with was kind, respectful, helpful and encouraging. Here I am, 2 years later with just a couple of months to go before I'm out of debt! I would recommend National Debt Relief to anyone who needs help like I did. I give them an A+ rating!
1 debt pending
Overall they did fine, acct was to be over & done w/ over a year ago. For some reason they keep telling me, "Last acct wont agree." Had enough money in the acct to cover, but they didn't, so my acct is still open, long past due & no settlement & they don't contact me!
Overall, my program has been easy. However, when I have called asking for updates on the length of the terms changing, the person I spoke with was unable to give a satisfactory explanation. She could not estimate when the program would end or why there was a hold up with a particular card. She said this was out of her hands and being addressed by the settlement branch. It seems she should have been able to answer more completely. This has happened more than once when I've called with a question.
They have only taken care of 3 cards since January and I was...
They have only taken care of 3 cards since January and I was hoping for more than that and the amount is being taken out of my checking account every month and they should be in the negotiations. Should be in the works.
ALTAMONTE Springs, FL
The initial process takes a bit of time because they are thorough. Have had no problems to date and am happy that we joined. We are hopeful that we can pay off our debt and start fresh. Great program to be a part of!
Cherokee Village, AR
Description of Experienced
They have good Customer Service, however it needs some improvements, I enrolled 1st day of February but until now the creditors I enrolled with are still sending me their bills. It is kind of slow for NDR to not have the settlements amount from the three creditors I have had till now.
Sierra Vista, AZ
Very slow process
The people are nice and seem to try hard. They are responsive to my calls and emails and appear to be well organized. However, their settlement process is extremely slow and prodding. I came into some money and want to "wrap things up" before the money is gone and they don't seem to move forward on my open accounts. My decision on recommendation is pending...
It was a smooth transition, and I am not stressing anymore. I can sleep at night knowing this will all be over soon. Anytime I call I am treated with respect, never talked down to. Can't wait to be debt free! Thanks again!
PINE BUSH, NY
This was the second time I started this process. I just opt out of the first one. The entire process of getting setup with National Debt Relief was very easy and simple. Everything was explained thoroughly. Can't wait to see the outcome of the negotiations.
Very professional and always friendly and courteous. I would...
Very professional and always friendly and courteous. I would recommend this company to anybody who is striving to become debt free. Very easy to work with. They know your situation and are very flexible when it comes to meeting your individual needs.
The customer service is wonderful! I am kept up to date on the progress of my account and the responses from my creditors. The request for documentation is always done in a timely fashion. I would definitely recommend National Debt Relief to someone who is in need of debt consolidation.
I contacted National Debt Relief to help me reduce my debt. They were very helpful in filling the application by asking defining questions. The application wasn't long and complicated. National Debt Relief has been in contact with me either through email or telephone. Thank you!
Everything is going well and I'm HAPPY that I am getting my bills paid and all the people who talked to me are very nice and informed me with what I should know about my case and I'm doing the best I can do to give money to get my account paid in full so I can get my credit scores up.
It started slow for me and I was wondering if this was the right move for me. Now I'm very happy at the progress we've made. I'm half way to being debt free and it's costing me almost half of what I was expected to pay. I'm very happy with National Debt Relief.
Based on 20,794 REVIEWS
They are very helpful and are great with answering questions. I was unsure of what I wanted to do, but they helped me make up my mind. Just wish debt could be settled soon to begin payments. Hopefully it will help my future.
So far so good
I had $8k in debt when I enrolled in this program; now I'm halfway cleared! It's been a tough year but nice to see my credit score rising. Just waiting to resolve the last 2 creditors and I'll have a clean slate.
I love the program and what they are able to do and all the help they provide but they should let the debt collectors know right away that we are involved and trying to better our situation instead of waiting till we have accumulated enough in order to do so.
I'm into this now but still really lost with details or what happens when I pay it in full. I have little to no communication through the process. All I know is now all these telemarketers call me. The customer service desk people are really helpful but act like they aren't able to answer questions.
Too soon to tell
I signed up and my money is drafted each month but I really don't hear from them in any way besides that. I have only been enrolled for going on 3 months. Perhaps when I am in longer I will hear from them more. I got the initial paperwork and guide when I signed up on what to do and say.
very pushy on the phone
Way too pushy when you call about adding additional funds. I have told them a zillion times if I could I would. You feel bad enough about being in the program, and then you have to listen to this. I am sure many clients feel the same way I do. It is not easy to get in a program like this. For me personally I was able to make the minimum payment on my account, but I was just getting by. Updated on 08/15/2017: National Debt is an ok company. But I do have some issues with them. They have done some of the things they said when I signed up for the program. Their customer reps are ok and knowledgeable. Most of them do take time to help you when you call in. My two biggest issues with National Debt is every time you call they try to pressure you into put more money into your escrow every month. I am sure that most clients are like me, and are struggling to make the monthly payment when the program was set up. National Debt charges 26 percent on every one of my accounts that are settled. I think that is really outrageous, especially for people that had to go to a company like National Debt in the first places. I have to say the three times I got served National Debt was excellent. They responded swiftly. The law firm they use is outstanding. They do not take any bs from the creditors.
So far so good
I have been extremely pleased with the results of this program. The counselors have been extremely helpful in negotiating my debt down and have been very pleasant to deal with. I would recommend this service to anyone looking to get out of debt.
Las Vegas, NV
So far, I would rate NDR 5 stars. They've been really easy to deal with and they seem to really care every time I call and talk with a representative. Their website is also very easy to navigate and access.
Baton Rouge, LA
Bill payoff program/consolidation
So far the experience has been good. The program only pays off one debtor at a time, and I am still getting warnings for a couple of creditors that have not been satisfied. Would entertain paying an extra point to have debts all settled in one deal. Otherwise, lucky to have National Debt Relief.
People were very helpful when we first enrolled. We haven't heard from them in 2 months which isn't a bad thing. We did communicate via email and they responded very quickly and took care of the concern. We look forward to having our debt resolved quickly and we can rest easier knowing we took this step with our finances. Thank you.
Starting to see the light
All customer service representatives are truly wonderful. Each giving me "been there, done that" advice, which has been a godsend. I just received news that my credit score has gone up. This news takes a great weight off my mind.
N. Dinwiddie, VA
Very happy with sevice
Never a problem that they did not help with. Very glad I found you people to help me. Will tell other people about your services, always great on the phone never had a delay in waiting. So always trust National Debt Relief.
las vegas, NV
National Debt Relief has been doing great. They have settled multiple credit card accounts and have kept us well informed on their progress. Customer service has been very helpful and friendly no matter who I talk to when I call in.
Thanks for helping me with a big problem I have and their people are very helpfully and provide feedback and they will stay with you through the process of my family. Everyone that needs help, need to contact National Debt Relief. I just thank the people that work there.
Working on it
I've been enrolled in the program for less than a yr and they have already settled 2 credit cards. My credit score did tank, but it's already going back up. By the end of this year I will.have 4 more accts paid off out of the 10 I enrolled. So far so good. The automated system will call you quite a bit, but most of the time it is just to see if you want to speak to a customer service rep. Other than that, I'm notified through email about my acct.
SAN ANTONIO, TX
I have been using National Debt Relief for some time to help me deal with debt incurred while helping my ill and dying parents. NDR has been helpful, flexible, and helped me keep my sanity. I would recommend them to anyone with money stresses.
So far it seems ok. I'm worried about interest rates accruing and clients still calling even though I've asked them not to. I guess I was expecting more feedback and communication from NDR... I'm thinking NDR is bargaining for me and re the first settlement but I believe I need to take a more active role in bargaining.
Using the internet to review statements could be more user friendly. It would be nice if a person could make their own username after the first time they sign in. Also, beside the Bill collector on the statement, it would be nice to know what Bill it was in reference to. That would make it more convenient to keep track of which bills were being settled. As far as the satisfaction with the co. Itself... I have no complaints.
I can't believe how easy it was to resolve high interest debt and lower the amount owed at the same time. Everyone is incredibly friendly, understanding, non-judgmental, and easy to work with. I have recommended NDR to my friends and family. Thank you all for such a wonderful service!
So far it's great! I haven't had any contact from creditors....
So far it's great! I haven't had any contact from creditors. I have a statement with past due from Macy's. No calls thank God. My sight is to be debt-free in 42 months and have a wonderful life ahead of me thanks to National Debt Relief... Thanks again.
At first; I felt nothing was getting done fast enough and felt overwhelmed with the phone calls I was receiving from collections agencies. I was fooled... National Debt Relief handled my debt in a perfect amount of timing and my credit score has gone up. I have indeed recommended National Debt Relief to friends and coworkers who were in the same situation as I was in. Thank you for everything!
The staff were very accommodating. They worked fast and hard to get me secure in my credit rating. I could not ask for a more professional group of people. Their timeline was exact. All information they gave me, they held to their word. Thank you so much.
Personal Opinion of National Debt Relief
I enrolled with National Debt Relief in March 2015 after undergoing major surgery that rendered me temporarily disabled and financially strained. I found National Debt Relief was a beneficial option as opposed to going through bankruptcy. Their staff negotiated reasonable settlements with my creditors along with affordable monthly payments for myself. They even contacted me about a medical bill that I was not aware of and allowed me to factor that bill into my payment plan. I can happily say that now, a little over two years later, my bills have been paid off and I am one more step closer to being debt free. I would recommend National Debt Relief to anyone seeking to become debt free.
I have entrusted certain financial affairs to you folks. So far so good. I'm often out of contact as I work in other countries and in very remote regions within those countries. Therefore, I have limited contact and data to work with. That said, the aggressive phone calls have ceased. Portions of my "account" have been dealt with, and it appears the others are currently being dealt with. You are clearly working it out at this point without much input from me. So far so good. Thank you very much!
San Quentin, CA
Sheila of Pennsylvania
National Debt Relief made my life so much easier. I was able to sleep at night and my blood pressure went down to normal. I can't thank the staff at National Debt Relief enough for putting my life at ease and saving me money.
The Best Decison
From pretty much the start my experience has been excellent. The program was thoroughly explained and the steps to get enrolled and thru the program were clearing outlined. The customer service is top notch. Every time I call I always feel valued and my questions answered thoroughly. I already have two resolved creditors since enrolling a year ago. I am 100% thrilled with NDR.
Highlands Ranch, CO
Was able to clear up debts faster than originally projected, was told around 48 months and it took us less than 30 months. Easy to work with and always there to answer questions. Would and have recommended to others who have also used their services successfully.
I have been helped each and every time I have called. I have only made one deposit so far. So future experience is limited. I will keep in touch as time goes by. I'm sure that my experience will continue to be well received by National Debt Relief.
Anyone that I call at National Debt Relief are really helpful, courteous, and professional. They put me at ease with their response to the issues or questions I have when I call them. I never have to worry about anything because they are always there to help me. I have never had any issues with anybody that I had to talk to.
Las Vegas, NV
When I first started with National Debt Relief they have been good to their word in explaining the entire process as well as having kept me updated on any changes that took place. They also have been good in keeping me informed on the settlement that each card company settled for. Also they have been very good in keeping me in the loop as far as what I needed to do. It has been a pleasant experience dealing with them.
Pinellas Park, FL